Non-compliant applications

This is the old broken tape-recorder speaking again, but it needs to be said.

Recently, we received quite a number of non-compliant applications.

(1) Late submissions, as late as 22 days.

(2) Receipts issued in other names, not the applicant’s.

(3) Applications without the vet’s signature and stamp.

It is actually very sad that these applications have to be rejected because we really want to help as many animals (and their human rescuers and feeders) as we can, but when the humans refuse to comply with our procedures, we have no choice but to reject these applications.

It takes more time to reject than to accept and process an application because a rejection means we have to call up to inform the applicant, explain why it is rejected. Often, we have to deal with the applicant’s unhappiness and anger. There have been cases where the applicant threatens not to help animals anymore because his/her application has been rejected.  This sort of reasoning baffles us because our aid is really not an “entitlement” for anyone.

And again, the non-compliant applications almost always come from highly educated applicants (sad to say, some are post-graduate students). Some do not even bother to read our policies at all. We have no problems with the non-literate applicants – they will always get everything right. They cannot read or write and rely on whatsapp voicemails, but they can do photo collages, their forms are completely filled and they have a total understanding and respect for rules and deadlines. Bless them. Really, bless them so much.

Sometimes, we have to contact the vet to verify certain claims. Once, a vet told us that she tried with all her best efforts to explain the procedures to an applicant, but the applicant blatantly refused to listen and decided to simply do things her way (hence, rejected by us, due to non-compliance).

And the stories go on….

It isn’t easy running this fund.

Neutering aid for 1 cat in Seremban (Nooriah bt Hamzah’s)

We have sponsored RM60 for the neutering of this cat.

Please do read the write-up below about Oyen. Not only is Oyen neutered, but his leg had to be amputated due to an injury and he also has sporotrichosis symptoms. Puan Nooriah has pledged to look after Oyen untill he recovers. Bless her for her kindness.

Salam sejahtera Dr Chan,
Oyen adalah kucing jalanan yang takut dengan manusia. Dia selalu menumpang makan di porch kami tetapi tidak pernah dapat kami pegang/belai. Minggu lepas saya nampak dia cedera dan jalan menggunakan 3 kaki sahaja, hari Isnin (6 Ogos 2018) lepas kami lihat kaki nya telah rosak teruk seperti di gambar tetapi masih melarikan diri dari porch apabila nampak kelibat kami. Pada hari Selasa lepas (7 Ogos 2018) dia kelihatan lemah dan tidak bergerak daripada porch kami dan anak saya telah berjaya menangkap Oyen dan bawa ke vet. Kaki Oyen yang rosak telah dipotong dan Oyen juga dimandulkan sewaktu operation kaki. Buat masa ini Oyen kami jaga dan setelah sembuh kelak kami akan cuba mencari penjaga baru sekiranya ada. Sekiranya tiada, kami sendiri akan jaga beliau.
Oyen semakin okay dan boleh makan/kencing dan poo. Untuk makluman, vet juga memaklumkan Oyen ada simptom sporo, saya juga akan merawat sporo dia sehingga sembuh sebelum dapatkan penjaga baru.
Dengan itu, dengan rasa rendah diri, saya ingin memohon subsidi pemandulan daripada MyAnimalCare. Terima kasih.
Yang Benar,
Nooriah Hamzah

Neutering aid for 3 cats in USJ (Chow Kok Chean’s)

We have sponsored RM180 for the neutering of these 3 cats.

Neutering aid for 1 dog in Puchong (Hew Khur Shean’s)

We have sponsored RM100 for the neutering of this dog.

Neutering aid for 3 dogs in Rawang (Danny Lee Choon Kuan’s)

We have sponsored RM300 for the neutering of these 3 dogs.

Neutering aid for 4 cats in Cheras (Yap Fong Yin’s)

We have sponsored RM240 for the neutering of these 4 cats.

Ms Yap used to apply for our aid until the middle of 2017 when she was able to get the SFS (Stray Free Selangor) vouchers. She is no longer eligible for the vouchers now, so she is back to claiming from us again.

Neutering aid for 1 dog in Kepong (Gaorii Yoong Yen Cher’s)

We have sponsored RM100 for the neutering of this dog.

Ms Gaorii Yoong is a new applicant.

Hello Dr Chan,

I would like to submit my application for AnimalCare neutering aid.
This stray dog (male) lives in my neighborhood in Kepong, KL. He is somewhat friendly but wary of humans. I managed to gain his trust after feeding him consistently for a few weeks prior to trapping. He was trapped earlier this month and I sent him to the vet for the castration surgery (with ear-notched).
After he recovered from the surgery, I released him back in the same area. He still comes around for food sometimes.
Please find the photo collage attached.
The aid form and receipt has been mailed (via Pos Express) to your address on Friday. You should be receiving it early next week.
Look forward to your reply.
Kind regards,
Gaorii Yoong

Neutering aid for 1 cat in Kajang (Nurul Huda bt Mohd Fadzil’s)

We have sponsored RM60 for the neutering of this cat.

Ms Nurul Huda is a new applicant.

Hi doctor,

I just neutured this female cat.  I found her at Kajang town and she just delivered her babies 2 months ago.
Attached herewith the picture of the cat before and after neutured.

Neutering aid for 1 cat in Kota Damansara (Aida Rozana bt Taramiji’s)

We have sponsored RM60 for the neutering of this cat.

Dear Doc,

I have rescued this cat from shop lot area at Kota Damansara. I am so worry because this cat is female cat and if she get pregnant, what will happen to to her babies. So, I decided to catch her and I brought her to the clinic and got her vaccine. And now already neuter.
But I need favor from doc. I need the neuter subsidy as I am just rescue her and will find her new home so that she can live better.
I will pos the original receipt and form to you by today.
Appreciate on your co0peration.
Sincerely,
Aida Rozana Binti Taramiji