Policies

Since 31st May 2009, AnimalCare has been providing financial aid for the neutering of street animals in Malaysia, which we believe is one of the most compassionate ways to control their numbers.

We are registered under the Registrar of Societies, Malaysia (No PPM 012-10-05062011).

We are a non-profit and non-governmental organisation. The aid we offer are donated by friends and from our own hard work. 

We reserve the right to change these policies at any time and these changes will be posted in this blog.  Please review our policies regularly so that you are informed of any changes. 

We require you to reveal your FULL NAME when you apply for any assistance. Please be informed that by requesting help, you agree that your full name, contact details and other relevant details will be published in our blogposts in any manner in our discretion for the purpose of assisting you and for record and accountability of the help and aid provided. 

Contact: Dr Chan at chankahyein@gmail.com (all communication by email only)

What we offer:

Neutering aid for street animals and rescued animals.

All applicants must read these
policies: www.myanimalcare.org/aid/ and by virtue of applying for our aid, applicants are bound by these policies.  

We retain sole discretion to decide on the amount of aid or not to provide at all (without need to give reasons for such decision).

What we cannot provide:

We are NOT a shelter and cannot take in your rescues. We also do not have the expertise or skills to do rescue work. We cannot provide transportation or fosterers for your animals-in-need.

We cannot rehome your animals, but can publicise for adopters on your behalf. There is, however, no guarantee that we can find an adopter. It is more effective to use the adoption websites for this purpose. 

We do not have 24 hours service and our contact is only by email (chankahyein@gmail.com). If you do not receive an email response from us after 48 hours, please resend your request. 

Your write-up and our blogpost

If you request for any help, please provide your FULL NAME, CONTACT DETAILS (if relevant), PHOTOGRAPHS of the animal and a WRITE-UP about what you need. Please do not send third party requests. The photographs and your write-up will be published verbatim with your full name and relevant details, but we reserve the right to edit it for clarity and/or remove any information deemed inappropriate. Please be informed that our blogposts are also reproduced on our Facebook and Twitter pages. These may also be forwarded by readers. We request that you exercise due courtesy and respect to others in your write-up and refrain from revealing names of third parties. We also request that you submit only truthful content. Please be prepared that you may receive comments on the post and/or offers of help from the public. It is your responsibility to vet these offers and we cannot be held responsible for any repercussions as a result of these comments or offers. Similarly, we are also not responsible if nobody offers to help.

We request that you exercise due courtesy and respect to others in your comments.

Your request for aid

Your request for our aid will be processed according to our policies upon receipt of full documentation from you. Once we have paid out the aid, a blogpost with your full name, your request for help, the amount paid by us, the photographs of your animals and other relevant details will be published for the purpose of record and accountability to our donors.

By applying to us for help, you agree to let us publish the provided data in whatsoever manner in our discretion. If you wish to make any correction to your write-up, please let us know by email. However, these corrections will only be made in our blogpost. They may not be reflected in all the reproductions and forwards. 

We ask that you abide by all our policy requirements and liaise with us in the spirit of full disclosure so that we may establish a relationship of trust, honesty and goodwill which goes a long way. This also protects the credibility of animal charity.  

In the event of failure to abide by any of our terms and conditions, AnimalCare reserves the right not to provide assistance without need to provide reasons for such decision. 

UPDATED on 3rd January 2014.

AnimalCare was established on 31st May 2009.